NTT Communications (NTT Com) announced today that it will offer a high-standard service-level agreement (SLA) guaranteeing 100% network availability, as well as latency and packet loss levels, to customers using IPv6 services provided on NTT Com’s global Tier IP backbone network beginning July 1.

If the services do not achieve the quality levels guaranteed under the SLA, NTT Com will refund all, or a pro-rated amount, of the customer’s service fee.

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